State Farm® Insurance Agent Todd Arseneau

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Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Jamie Burgert

July 19, 2024

1 out of 5

"I'm very disappointed with State Farm and Todd Arseneau's office. I've called four times over the past week, and each time his secretary promised a call back or email, but I never received any response. We've had homeowners insurance with them, and their payouts for roof claims have always been insufficient, forcing us to use the cheapest repair options. Now, we have another leak (4th leak in the same spot). All of State Farm is trash, horrible service throughout the whole company, but this office is particularly bad. I do not recommend Todd Arseneau's agency. Look elsewhere for better (and cheaper!) insurance."

Jessica Amador

May 16, 2024

1 out of 5

"This place is a joke. Went there last week to tell them not to take an automated payment out for my daughters car insurance. But instead they canceled her insurance. No call no nothing only found out because of a refund. So my daughter has been driving around for a week with no insurance. They always have new people in the office and they never know nothing. I will never ever tell anyone to go there. If I could give them 0 stats I would."

Janet Schalow

February 29, 2024

1 out of 5

"Girl in the front is so rude I said hello twice and she couldn't even say it back and when said no hello she just laughed she seemed like she didn't want to help me poor customer service"

Michael Caparula

August 3, 2023

5 out of 5

"First real claim with Todd. It went excellent. 5 days after reaching out, the roof was done. No issues."

M3RKINFINITE OFWGKTA

July 7, 2023

5 out of 5

"Overall great people. My family has been with State Farm for years now. Just dont like the fact that my truck payment are triple what they originally were for a 2002 truck."

Matt Simon

March 8, 2023

5 out of 5

"We have had insurance with Todd for over 20 years. We've made a few claims, home & vehicles, and for the most part no serious issues."

Metal Dad

March 4, 2023

4 out of 5

"Todd a good guy! I recommend this state farm branch!"

SY JJefferson

February 8, 2023

5 out of 5

"Class A insurance agent!!!!"

Manuel Villegas

May 24, 2022

5 out of 5

"Friendly very helpful service I love it there"

Keith David Thomsen

May 8, 2022

5 out of 5

"Great customer service."

Mario Carmona

October 28, 2021

5 out of 5

"Nicholas stone recommended. Pregunten por Jesús para español."

Ismael Tecalero

October 20, 2021

5 out of 5

"Nicholas stone recomendado 👍 Se habla español preguntar por Jesús"

Greg Bruner

July 7, 2021

5 out of 5

"Todd and his team have been nothing short of amazing. We had a roof collapse from the heavy snow, and he calmly walked us through everything to get it fixed. Each time his first words were "Is everyone unharmed and safe?" Nothing about money or process, just wanted to make sure we were OK. This is why I have been with State Farm for over 35 years. Thanks, Todd!!!"

Harold Wingo

May 22, 2021

5 out of 5

"Always well taken care of here."

Will hogan

February 1, 2021

5 out of 5

"Todd is very helpful and makes everything very easy and stress free. I highly recommend"

William Gay

January 23, 2021

5 out of 5

"Todd is an AMAZING"

Nancy Stevenson

January 12, 2021

5 out of 5

"Very helpful"

Juan C Castro

August 31, 2020

4 out of 5

"Bueno"

Stephanie Martinez

August 20, 2020

5 out of 5

"Very professional, very helpful. Answered all my questions, helped me understand all paperwork. Seems very caring and loving person. Does everything she can possibly do so her customers eave with a good feeling. As well as continued to help my family for many years with our insurance. 100 % recommend!! Even speaking to other employers, all want to help as much as they can as well as wish the best for their customers . Again 100% recommend."

S E

January 5, 2020

4 out of 5

"Very nice place but as we walked through CityWalk our children had to use restroom and they were lock up by ticket area prior to 10:00pm."

Susana Ayala

November 21, 2019

5 out of 5

"State farm took excellent care of me when another vehicle hit me and their insurance (safeway) didn't want to pay for the damages. When other vehicle pulled out into oncoming traffic."

Sherrie Wirth

October 5, 2019

5 out of 5

"Personalized and Professional agent."

Riley Dale

July 12, 2019

5 out of 5

"Todd has been super helpful since I graduated college. Helping me through car insurance, wedding insurance and in-between. He’s gone above and beyond to help out and has accommodated my schedule multiple times when I was running late. Stand-up guy! Highly recommend."

William newkirk

July 11, 2019

5 out of 5

"I was transferred to the Arsenau agency when my agent retired. This is the first time I have called. Monica answered and she was very pleasant to talk to, courteous, and professional. I was surprised at how quickly she was able to pull up my info and take care of my payment. I'm very happy with this transfer."

Joseph Dunleavy

June 25, 2019

5 out of 5

"Todd knows how to treat his customers right!"

What our customers say about us...

Jamie Burgert

July 19, 2024

1 out of 5

"I'm very disappointed with State Farm and Todd Arseneau's office. I've called four times over the past week, and each time his secretary promised a call back or email, but I never received any response. We've had homeowners insurance with them, and their payouts for roof claims have always been insufficient, forcing us to use the cheapest repair options. Now, we have another leak (4th leak in the same spot). All of State Farm is trash, horrible service throughout the whole company, but this office is particularly bad. I do not recommend Todd Arseneau's agency. Look elsewhere for better (and cheaper!) insurance."

Jessica Amador

May 16, 2024

1 out of 5

"This place is a joke. Went there last week to tell them not to take an automated payment out for my daughters car insurance. But instead they canceled her insurance. No call no nothing only found out because of a refund. So my daughter has been driving around for a week with no insurance. They always have new people in the office and they never know nothing. I will never ever tell anyone to go there. If I could give them 0 stats I would."

Janet Schalow

February 29, 2024

1 out of 5

"Girl in the front is so rude I said hello twice and she couldn't even say it back and when said no hello she just laughed she seemed like she didn't want to help me poor customer service"

Michael Caparula

August 3, 2023

5 out of 5

"First real claim with Todd. It went excellent. 5 days after reaching out, the roof was done. No issues."

M3RKINFINITE OFWGKTA

July 7, 2023

5 out of 5

"Overall great people. My family has been with State Farm for years now. Just dont like the fact that my truck payment are triple what they originally were for a 2002 truck."

Matt Simon

March 8, 2023

5 out of 5

"We have had insurance with Todd for over 20 years. We've made a few claims, home & vehicles, and for the most part no serious issues."

Metal Dad

March 4, 2023

4 out of 5

"Todd a good guy! I recommend this state farm branch!"

SY JJefferson

February 8, 2023

5 out of 5

"Class A insurance agent!!!!"

Manuel Villegas

May 24, 2022

5 out of 5

"Friendly very helpful service I love it there"

Keith David Thomsen

May 8, 2022

5 out of 5

"Great customer service."

Mario Carmona

October 28, 2021

5 out of 5

"Nicholas stone recommended. Pregunten por Jesús para español."

Ismael Tecalero

October 20, 2021

5 out of 5

"Nicholas stone recomendado 👍 Se habla español preguntar por Jesús"

Greg Bruner

July 7, 2021

5 out of 5

"Todd and his team have been nothing short of amazing. We had a roof collapse from the heavy snow, and he calmly walked us through everything to get it fixed. Each time his first words were "Is everyone unharmed and safe?" Nothing about money or process, just wanted to make sure we were OK. This is why I have been with State Farm for over 35 years. Thanks, Todd!!!"

Harold Wingo

May 22, 2021

5 out of 5

"Always well taken care of here."

Will hogan

February 1, 2021

5 out of 5

"Todd is very helpful and makes everything very easy and stress free. I highly recommend"

William Gay

January 23, 2021

5 out of 5

"Todd is an AMAZING"

Nancy Stevenson

January 12, 2021

5 out of 5

"Very helpful"

Juan C Castro

August 31, 2020

4 out of 5

"Bueno"

Stephanie Martinez

August 20, 2020

5 out of 5

"Very professional, very helpful. Answered all my questions, helped me understand all paperwork. Seems very caring and loving person. Does everything she can possibly do so her customers eave with a good feeling. As well as continued to help my family for many years with our insurance. 100 % recommend!! Even speaking to other employers, all want to help as much as they can as well as wish the best for their customers . Again 100% recommend."

S E

January 5, 2020

4 out of 5

"Very nice place but as we walked through CityWalk our children had to use restroom and they were lock up by ticket area prior to 10:00pm."

Susana Ayala

November 21, 2019

5 out of 5

"State farm took excellent care of me when another vehicle hit me and their insurance (safeway) didn't want to pay for the damages. When other vehicle pulled out into oncoming traffic."

Sherrie Wirth

October 5, 2019

5 out of 5

"Personalized and Professional agent."

Riley Dale

July 12, 2019

5 out of 5

"Todd has been super helpful since I graduated college. Helping me through car insurance, wedding insurance and in-between. He’s gone above and beyond to help out and has accommodated my schedule multiple times when I was running late. Stand-up guy! Highly recommend."

William newkirk

July 11, 2019

5 out of 5

"I was transferred to the Arsenau agency when my agent retired. This is the first time I have called. Monica answered and she was very pleasant to talk to, courteous, and professional. I was surprised at how quickly she was able to pull up my info and take care of my payment. I'm very happy with this transfer."

Joseph Dunleavy

June 25, 2019

5 out of 5

"Todd knows how to treat his customers right!"